Lost / Stolen Card

Contact Info for Lost/Stolen Card



For reporting a lost or stolen VISA Debit Card, please contact your local branch during regular business hours or after hours at 1-844-202-5333.  

Card On/Off Feature

If you use our Mobile Banking app, you can use our Card On/Off feature to turn your debit card off yourself.

  • Log in to your mobile app
  • Click on the hamburger menu in the top left corner (the 3 lines stacked on top of each other)
  • Click 'My Cards'
  • Use the slider next to the appropriate card to turn the card off.

If you find the card later, you can log in to your mobile app and turn the card back on.

If you turn the card off using our mobile app, please be sure to give us a call so we can get a new card ordered for you.