To report a lost or stolen Visa Debit Card, please contact your local branch during regular business hours or after hours at 1-844-202-5333.
If you use our mobile banking app, you can use our Card On/Off feature to turn your debit card off yourself.
- Log in to your mobile app
- Click on the hamburger menu in the top left corner (the 3 lines stacked on top of each other)
- Click 'My Cards'
- Use the slider next to the appropriate card to turn the card off
If you find the card later, you can log in to your mobile app and turn the card back on.
To report a lost or stolen credit card, please call 800-558-3424.